Unifize Knowledge Base
  • Quickstart
    • Welcome to Unifize!
  • Getting started
    • Setting up your Unifize account
      • Signing up with invite link
      • Logging in with email
    • Quickstart demo
    • Key features & navigation
      • Records
      • Conversations
      • Checklists
    • First steps for new users
      • Creating a new record
      • Creating records from inbound email
      • Filling checklist metadata
      • Linking related records
      • Sharing conversations as email
      • Sending and receiving emails in Unifize
      • Inviting people
      • Changing your preferred language
      • Filtering records in My Inbox
      • Generating PDF reports
      • Creating custom reports
      • Creating custom dashboards
    • Using Unifize AI
  • Troubleshooting & support guide
  • User Guide
    • Definitions
      • Process
      • Record
      • Conversation
      • Report
      • Chart
      • Checklist
      • Org
    • Navigating the platform
      • Profile
      • My Inbox
      • Manage
      • Homescreen
      • Contacts
      • Direct Messages
      • Dashboard
    • Data & process management
      • File Management
      • Checklists & Forms
      • Rich text in checklist
      • Working with records
        • Due dates & priorities of a record
    • User & role management
      • Understanding roles & access
      • Managing permissions
      • Deactivating users
      • Team & organization
    • Mobile & web accessibility
      • Unifize Lite
      • Mobile app
      • Web app vs Unifize Lite
    • Security, compliance & infrastructure
    • Personalizations
      • Set your profile picture
      • Reset your Passwords
      • Customizing Homescreen
      • Set your email notification preferences
    • File upload
      • SharePoint
        • Configuring SharePoint on Unifize
        • Using SharePoint on Unifize
    • SSO
      • Logging in with SSO
      • SSO using SAML
    • Process Builder
      • Checklist
        • Picklist
          • Picklist field in Checklist
  • Product Help
    • Unifize Document Management System (DMS)
      • Document Control
      • Change Control
      • Training Management
      • Onboarding guide for DMS
      • Troubleshooting & support guide for DMS
  • Admin Guide
    • Multi-language translation support
      • Enabling and configuring language support
      • Managing user language preferences at scale
      • Using the translation editor to customize UI
    • Customization & configuration
      • Configuring processes
      • Configuring revision fields
      • Configuring approval workflows
      • Configuring reminders on processes
      • Checklist layout settings
      • Custom language settings
      • Creating a chart from reports
      • Configuring Microsoft Office 365
        • Permissions required for SharePoint
  • Developer Documentation
    • Introduction
      • Concepts & terminologies
    • Authentication
      • App management
      • App tokens
    • Usage
      • Fair usage policy
      • Testing environment
      • Quickstart
    • API Reference
      • Applications
      • Processes
      • Records
      • Field values
  • RELEASE NOTES
    • February 2025
    • March 2025
    • April 2025
      • Rich Text Fields in Checklist
      • Filling Checklist Metadata with AI
      • 'My Conversations' is now 'My Inbox'
      • Feature Enhancements
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On this page
  • Why Unifize?
  • 1. Start here
  • How to access Unifize
  • How Unifize works
  • Features at a glance
  • 2. Collaborating on Unifize
  • 3. Customizing Unifize
  • 4. Next steps
  • Developer Portal
  • Latest releases & updates
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  1. Quickstart

Welcome to Unifize!

Unify your team, processes, and data—all in one place.

Last updated 26 days ago

Unifize helps ISO- and FDA-compliant companies manage risk and compliance, drive operational efficiency, and accelerate innovation by bringing quality, operations, and product development teams into a single source of truth that’s easy to implement and adapt as business needs change.

By integrating the entire process lifecycle, unifying teams and their conversations, documents, data, and workflows into one collaborative platform, Unifize enables unprecedented visibility, traceability, accountability, and adaptability, ultimately leading to greater process efficiency. This guide walks you through your first steps on the platform—from signing in to starting your first record, collaborating with your team, and customizing your workspace.

Why Unifize?

  • Single source of truth: Keep conversations, documents, and actions in one place.

  • Collaboration built-in: Workflows happen where discussions happen—reducing silos.

  • Context-aware AI: Surfaces relevant insights, suggestions, and actions based on your workflow and record history.

  • Compliance without complexity: Audit trails, approvals, and real-time tracking are baked in.

  • Flexible, no-code setup: Easily adapt the platform to your unique processes.

1. Start here

Get oriented with the basics. Access your Unifize workspace, understand the core layout, and get a quick overview of what’s possible.

How to access Unifize

How Unifize works

Features at a glance


2. Collaborating on Unifize

Get up and running with Unifize. Learn how to access your workspace, explore key features, collaborate with your team, and customize your experience—step by step.


3. Customizing Unifize

Make Unifize work your way. Personalize your profile, notifications, and interface to fit how you work best.


4. Next steps

Go from setup to scale. Learn how to configure processes, analyze data, and manage users as your team grows.



Latest releases & updates

Developer Portal

Join your team’s Unifize workspace using your email.

Use Unifize on web, mobile, tablet, or Lite.

See how Unifize helps teams move faster and stay aligned.

Your personalized view of tasks, records, and updates.

Track all your assigned records and conversations in one place.

The central workspace for actions, checklists, and collaboration.

Have 1:1 or group chats outside of records.

Visualize and analyze your data instantly.

Access and manage team members, suppliers, and stakeholders.

Manage view

See all your processes and records in one powerful grid.

Kick off any process with a new record.

Loop in teammates to collaborate on a record.

Set urgency and timelines to drive action.

Complete structured steps directly inside the record.

Send emails from within records and track replies.

Control what you see when you log in.

Edit your name, picture, and personal info.

Switch Unifize to the language you’re most comfortable with.

Decide when and how often you get updates.

Set up structured workflows tailored to your team.

Track performance and trends with dashboards and reports.

Control who sees what and who can do what.

Joining an existing org
Accessing on devices / platforms
Quickstart demo
Homescreen
My Inbox
Record
Direct messages
Dashboards, charts & reports
Contacts
Starting new records
Adding people to records
Due dates & priorities of a record
Using the checklist to enter data
Sending and receiving emails
Understanding your Homescreen
Updating your profile
Changing your preferred language
Adjusting notification frequency
Configuring Unifize processes
Analyzing your data
Users, roles, groups & permissions
February 2025
March 2025
April 2025
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