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User

1. Introduction

The User Field in Unifize allows administrators to enable Org Members to assign users directly within a checklist. These users could be owners, reviewers, assignees, or collaborators relevant to a specific stage or action in the process. When users are selected, their names are reflected in the My Inbox conversation window.


2. How the User field works

Admins must configure the User Field via:

Manage Process → Checklists → Add Fields → User

Once set:

  • Org members can click “+ Add User” and select one or more users from the organization. They can:

    • Search and select a user from the dropdown

    • View user names along with their email IDs

    • Remove or change selections


3. How the User field helps you

The User field streamlines responsibility assignment within processes and ensures clarity on ownership.

Benefits:

  • Real-time updates in the conversation thread

  • Allows dynamic user configuration based on checklist stage or logic

  • Useful in distributed teams or multi-stage workflows

Use cases:

  • Specifying an investigator in an NC form

  • Tagging an approver for final sign-off

  • Routing tasks to the responsible department


4. Roles and permissions


5. User field settings


6. User field conditions


If “Multiple” feature is enabled, more than one user can be selected.

  • On saving the selection:

    • The user(s) appear in the checklist view

    • A notification is posted in the My Inbox conversation window

  • If a user is removed, the notification is also removed.

  • If the assigned user is changed, the name is updated in real time in the checklist and My Inbox window.

  • Org members can also add new users other than the once existing in the directory

  • Allows field-based logic to control visibility or lock state

    Reveal user field based on department or product line selection

    + Add condition (AND)

    Adds multiple conditions together for combined logic control

    Show only when “Type” = Audit and “Severity” = Critical

    Behavior (Dropdown)

    Explicit control over what happens when the condition is met: hide the field, show it, or disable it

    Lock user assignment fields during review-only workflows

    Mandatory if not hidden

    Makes field required only if it is visible

    Ensure user is tagged when required, but skip if field is hidden

    Role

    Capabilities

    Admin

    Configure user field, enable multiple user selection, apply conditional visibility

    Org Member

    Select, remove and update users from the org directory based on the config

    External Member

    Can view the process

    Setting

    Description

    Use case

    User

    Dropdown to select default users from the org directory

    Pre-assign a specific department lead to review an NC

    Multiple

    Allows selection of more than one user if checked

    Assign multiple reviewers in validation approval checklist

    Setting

    Description

    Use case

    Show until condition met

    Displays the field until the condition is satisfied. Once met, the field will stay in shown state until there’s a behavior selected.

    Show “CAPA Owner” field until “CAPA Closed” = Yes

    Hidden until condition met

    Keeps the field hidden unless the condition becomes true

    Only show “Investigator” if “Severity” = High

    Mandatory until condition met

    Field is required until the logic is satisfied

    Make “QA Reviewer” mandatory until “Status” = Approved

    Disable until condition met

    Locks the user field from being edited until the condition is met

    Prevent user selection until “Deviation Identified” = Yes

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    Condition (Field + Qualifier)