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Configuring approval workflows

The Approval Field in Unifize allows you to structure workflows that require sign-off before a record can proceed. It helps enforce formal reviews and drive accountability across roles—whether you're reviewing SOPs, managing CAPAs, or handling document revisions.

Now with full real-time notifications across all approval actions, teams stay informed and responsive throughout the approval lifecycle.


Accessing the Process Builder

To configure approval workflows:

  1. Click Manage from the left sidebar

  2. Locate your process and click the ✏️ pencil icon to open the template editor

  3. You’ll be in the Process Builder, where you can edit checklists, add fields, and define approvals

  1. In the Checklist tab, click Add Field

  2. Select Field Type: Approval

  3. Click the ⚙️ gear icon to configure the approval workflow


Choose who can approve:

  • Specific users, roles, or participants

  • Users pulled from a field (e.g., Owner)

  • Option to prevent requester from approving

  • Option to restrict approval to specific

  • Show or hide the Request Approval button

  • Require comments for approval, rejection, or cancellation

  • Define minimum number of approvers

  • Lock fields, sections, or the entire checklist on:

    • Request

    • Approval

    • Rejection

Make an approval dependent on the completion of a prior approval field—ideal for multi-stage sign-offs.


You can automate record behavior based on approval activity:

  • On Request – Add/remove participants, send messages, change status

  • On Approval – Update fields, mark revision as current, move to next stage

  • On Rejection – Trigger alerts, cancel downstream approvals, reassign ownership

You can also configure automations for approval cancellations.


Unifize delivers real-time notifications in My Inbox for all four approval lifecycle actions. This ensures all involved users receive immediate visibility into approvals they’re part of—whether as requesters, approvers, or participants.


  • Use clear, role-specific field names (e.g., “QA Sign-Off”, “Engineering Review”)

  • Limit the number of approvers to reduce turnaround time

  • Use status-based controls to gate approval actions

  • Combine with locking and automation for more controlled workflows


🎥 Watch a quick walkthrough


Approval workflows in Unifize bring visibility, structure, and traceability to key review points in any process. With flexible roles, conditional logic, and automation support, they can adapt to a wide range of operational needs.

statuses
  • Use inherit mode to follow locking behavior from other approvals

  • Cancel pending request

    A user withdraws the request before approval

    Stage

    Description

    Request approval

    A user initiates an approval

    Approval

    The approval is granted

    Cancel approval

    A previously approved approval is revoked

    Adding an Approval Field

    Key Configuration Options

    Approvers

    Comments & Request

    Field Locking

    Contingent Approvals

    Automation Triggers

    Real-time notifications

    Best Practices