App Management

Learn about apps and bot users.

Unifize apps are vital components for securely engaging with Unifize APIs, providing a structured way to perform programmatic actions through the use of specially designated bot users. Each app is intrinsically linked with a bot user, which means that any API requests made through the app's authentication process are executed on behalf of this user, maintaining clear accountability and operational integrity throughout the Unifize environment.

After an app is created, developers are provided with a set of authentication credentials, which include an App ID and an RSA private key (which must be stored securely). Alongside these credentials, developers can define specific permissions for their apps, allowing for precise control over what operations the app can perform. This permission setting is crucial for security, as it ensures the app conducts only those tasks for which it is explicitly permitted, thereby minimizing risks.

Additionally, while the current system doesn't allow developers direct control over customizing the bot user's display name and profile picture, this will be exposed in the future and can be done by contacting the Unifize team.

At this stage, the ability to create apps lies solely with the Unifize team, and developers who wish to integrate, need to initiate a request by contacting us via email.