# Rich Text

### **1. Introduction**

The **Rich Text** field in Unifize allows you to enter and format detailed, multi-line responses directly within a checklist. It provides formatting tools—like bold, lists, and links—that help structure your input clearly, making it easier for reviewers and auditors to understand your entries.

This field is especially useful when writing investigation notes, summarizing actions, or documenting technical observations that require emphasis, structure, or clarity.

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### **2. How Rich Text works**

You will see a **“Add Rich Text”** button inside one of the checklist section when interacting with a checklist a Rich Text field. Clicking this opens a text editor with a formatting toolbar. You can:

| **Function**               | **Description**                                   |
| -------------------------- | ------------------------------------------------- |
| **Bold**                   | Highlight key points in bold                      |
| **Italic**                 | Emphasize text using italics                      |
| **Underline**              | Underline specific terms or sections              |
| **Insert link**            | Add clickable links to documents, resources, etc. |
| **Bulleted list**          | Create unordered lists for clarity                |
| **Numbered list**          | Create step-by-step instructions or ordered items |
| **Text color & highlight** | Use color or highlight for visual emphasis        |

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### **3. How Rich Text helps you**

Rich Text gives you control over how your response is communicated. Instead of entering long, hard-to-read paragraphs, you can use formatting to break your content into logical, readable chunks.

#### **Where you might use it:**

* Writing **CAPA effectiveness summaries**
* Adding **deviation justifications**
* Documenting **test protocols**
* Providing **investigation details**
* Adding **follow-up notes** to SOPs

#### **Why it helps:**

* Makes long responses easier to read and understand
* Allows you to emphasize critical information
* Helps reviewers quickly identify key points
* Reduces miscommunication and formatting errors

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### **4. Technical workflow**

Here’s how Rich Text fits into your checklist completion process:

1. The checklist will show a Rich Text field if the admin has configured one.
2. If the field is visible and editable, click “Add Rich Text” to open the editor.
3. Enter your content using formatting tools as needed.
4. Click “Done” to save your changes.
5. If the field is set to be mandatory, you must enter content before submitting the checklist.
6. If the field is conditionally visible or editable, it may appear or become editable only under certain record statuses or field conditions (e.g., only after a failure is logged).

Note: Some fields may be locked, hidden, or auto-required based on logic set by your admin.

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### **5. Roles and permissions**

| **Role**            | **Permission**                                                                      |
| ------------------- | ----------------------------------------------------------------------------------- |
| **Org Member**      | Can view, add, and format content in Rich Text fields—only if the field is editable |
| **External Member** | Can interact with Rich Text fields only if made visible and editable by the admin   |
| **Admin**           | Not applicable for daily use—admins configure field behavior through field settings |

Note: If you're unable to see or edit a Rich Text field, it might be due to checklist logic based on your role, current status of the record, or field conditions.

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