> For the complete documentation index, see [llms.txt](https://docs.unifize.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.unifize.com/user-guide/personalizations/reset-your-passwords.md).

# Reset your Passwords

Resetting your password in Unifize is simple, whether you're logged in or logged out. This guide walks you through both scenarios and highlights important password requirements to keep your account secure.

***

### How to Use

#### If you're logged out:

1. Go to the Unifize login screen.
2. Click **Forgot password?**
3. Enter your **email address** and submit.
4. Click the link in the email sent to you to reset your password.

{% @arcade/embed flowId="KA7kxiwowses7rYFaiQB" url="<https://app.arcade.software/share/KA7kxiwowses7rYFaiQB>" %}

***

#### If you're logged in:

1. Click your **profile icon** in the top-right corner.
2. Go to **My Profile** or **Settings**.
3. Click on **Change Password**.
4. Enter your new password and confirm it.
5. Save changes.

{% @arcade/embed flowId="Ji1sbysz9R7LRxkgGR00" url="<https://app.arcade.software/share/Ji1sbysz9R7LRxkgGR00>" %}

***

### Best Practices

#### Password complexity requirements

When setting a new password, it must meet the following criteria:

* Minimum **8 characters**
* At least **1 uppercase letter**
* At least **1 lowercase letter**
* At least **1 number**
* At least **1 special character** (e.g. `!@#$%^&*()`)

***

#### Additional tips

* Password reset links expire after a short time for security purposes.
* Use a strong passphrase or complex password to ensure account safety.
* If your organization uses **SSO (Single Sign-On)**, password changes within Unifize may not apply.
* If you don’t receive the reset email, check your spam folder or contact your Unifize administrator.

***

You can reset your Unifize password either from the login screen or through your profile settings. Be sure your new password meets all complexity requirements to ensure the security of your account. For a smooth experience, refer to the linked video tutorials above.


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