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    • February 2025
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      • Rich Text Fields in Checklist
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On this page
  • Overview
  • Basic Field Types
  • 2. Number Field
  • 3. Date Field
  • 4. Picklist Field
  • File upload and management
  • 1. File upload
  • 2. PDF Generation
  • 3. Revision Control
  • Process and relationship fields
  • 1. Linked Field
  • 2. Parent Conversation
  • 3. Child Conversation
  • Form Field
  • Display configurations & user customization
  • Manual and AI-assisted metadata entry
  • Technical flow of the feature
Export as PDF
  1. User Guide
  2. Process Builder

Checklist

Overview

Checklists in Unifize are designed to guide users through structured data entry and process workflows. This article covers all field types and capabilities available in checklists, organized into the following categories:

  • Basic Fields – Text, Number, Date, Picklist

  • File & Document Management – File Upload, PDF Generation, Revision Control

  • User & Collaboration Fields – User Assignment, Approval

  • Process & Relationship Fields – Linked Field, Parent/Child Conversations

  • Additional Fields – Form Field

  • Checklist Layout Options – Display configurations and user customization

  • Checklist Metadata – Manual and AI-assisted entry

Basic Field Types

1. Text Field

Overview

A Text field allows users to enter free-form written content. It supports both plain and rich text formats depending on the configuration.

Pain Points Solved

  • Replaces unstructured comments and notes with a defined input location.

  • Enables documentation of detailed information within a structured checklist.

  • Rich text allows formatted, readable entries that improve clarity.

User-Facing Functionalities

  • Enter plain or formatted content.

  • Rich text supports: bold, italics, underline, lists, hyperlinks, font colors, and highlights.

  • Text is saved automatically as part of the checklist record.

Admin-Facing Functionalities

  • Configure whether the field is plain text or rich text.

  • Set character limits if required.

  • Define visibility, requirement, or editability based on workflow stage.

Permissions & Roles

  • Field visibility and editability controlled via process-level role settings.

  • Can be read-only in specific workflow stages.

Current Limitations & Edge Cases

  • Rich text formatting may not render consistently in exported PDFs.

  • No spell check built-in.

  • Cannot currently include images inline in the text field.


2. Number Field

Overview

A Number field is used to capture numerical input for use cases such as measurements, quantities, or IDs.

Pain Points Solved

  • Prevents entry of non-numeric values.

  • Enables mathematical computation and data validation.

User-Facing Functionalities

  • Can enter whole numbers or decimals.

  • Real-time validation prevents invalid input.

  • Can support unit labels in UI (visual only).

Admin-Facing Functionalities

  • Configure field to accept only integers or allow decimals.

  • Define minimum and maximum value limits.

  • Set default values or auto-calculated fields if supported by logic.

Permissions & Roles

  • Controlled like all other fields via process-stage roles.

  • Input masking possible for formatting (e.g., 000-000).

Current Limitations & Edge Cases

  • No native support for currency formatting.

  • Cannot input scientific notation or non-base 10 numerals.


3. Date Field

Overview

A Date field enables users to input or pick a date from a visual calendar control. It standardizes how dates are recorded and used in workflows.

Pain Points Solved

  • Eliminates date format confusion.

  • Allows for date-based filtering and reminders.

User-Facing Functionalities

  • Select date from calendar picker.

  • Manually type in date using allowed formats.

  • Validated to ensure proper formatting.

Admin-Facing Functionalities

  • Define default values (e.g., today, blank).

  • Set minimum/maximum allowed dates.

  • Can be used in SLA or workflow deadlines.

Permissions & Roles

  • Can be editable, read-only, or hidden depending on stage and role.

Current Limitations & Edge Cases

  • Does not support date-time combination (no time input).

  • No recurring date logic (e.g., "every Monday").

  • Different date formatting preferences are not user-configurable yet (e.g., DD/MM vs MM/DD).


4. Picklist Field

Overview

The Picklist Field in Unifize enables users to select from a predefined list of options when filling out a checklist. It's a powerful way to enforce structured data entry and ensure consistency across processes. Over time, Unifize has added significant capabilities to picklist fields including:

  • Default values

  • Multi-select checkboxes

  • Rich-text enabled values

  • Dependencies

  • Conditional visibility and logic

These features help streamline data entry while reducing ambiguity and manual error.


Pain Points Solved

  • Inconsistent field inputs from free-form text fields

  • Errors in manual typing for repeatable values (e.g., status, reason codes)

  • No way to enforce options or create conditional flows based on selections

  • Need for multi-selection in processes with multiple applicable values

  • Difficulty visually scanning large lists of picklist options without styling


User-Facing Functionalities

Feature
Description

Single-select Dropdown

Users choose one option from a predefined list

Multi-select with Checkboxes

Users can select multiple values (if enabled by admin)

Default Value Support

A default option can be pre-filled when checklist is loaded

Rich-text Options

Each picklist value can include bold, color, italics, etc.

Conditional Visibility

Fields can appear/disappear based on picklist selection

Validation

Required picklist fields prompt users if not filled

Mobile-responsive UI

Fully usable on mobile; dropdowns adapt for smaller screens

Inline Field Editing

Selected value(s) can be edited directly without reloading the form


Technical Flow of the Feature

Picklist Setup by Admin

  1. Navigate to Process Builder and select or add a checklist field

  2. Choose Field Type = Picklist

  3. Configure the following:

    • Options: List of selectable values

    • Allow Multiple Selections: Enable checkbox mode

    • Default Value: Pre-fill a selected option

    • Rich Text Styling: Apply styles (bold, color, etc.) to options

  4. Set Validation Rules (e.g., required field, visibility conditions)

  5. Publish the process

Picklist Usage by End Users

  1. User opens a checklist with a picklist field

  2. Depending on configuration, user sees:

    • A dropdown (single select)

    • A checkbox list (multi-select)

    • Default value already filled in

  3. User selects or edits value(s)

  4. If field is required, system prompts before submission

  5. Changes are saved automatically or on form submit, depending on checklist design


Admin-Facing Functionalities

  • Configure picklist options and label formatting

  • Apply default selections

  • Choose between single or multi-select

  • Use conditional logic to:

    • Show/hide other fields based on selections

    • Trigger field dependencies

  • Apply rich-text styling:

    • Bold/italic

    • Font colors

    • Highlight colors (for emphasis)


Permissions & Roles

Capability
Role Control

Edit Picklist Options

Admins only (via Process Builder)

Set Default Value

Admins only

Modify Picklist Selection

End users with field access

View Conditional Fields

Controlled by process visibility logic

Use Rich Text in Values

Admin configuration only


Current Limitations & Edge Cases

  • Rich-text options are visible but not editable by end users; only styled in admin config

  • Multi-select values cannot be ordered by user; order follows admin configuration

  • Default values only apply at record creation, not during editing

  • Picklist options are not currently user-personalized (i.e., no user-specific filtering)

  • No support for nested or cascading picklists as of current release

File upload and management

1. File upload

Overview

The File Upload field allows users to attach documents, images, spreadsheets, or other files to a checklist step. It supports multiple upload types, in-line previews, and configuration of accepted formats.

Pain Points Solved

  • Eliminates dependency on external file-sharing tools

  • Keeps all process-related documents in one place

  • Improves audit readiness with contextual file storage

User-Facing Functionalities

  • Upload files via drag-and-drop or file picker

  • Preview supported file types (PDF, images)

  • Rename or replace uploaded files

  • Upload multiple files (if allowed by admin)

  • Download or delete files (if permissions allow)

Technical flow of the feature

  1. Admin:

    • Adds a new field in Process Builder and sets the field type to "Upload File"

    • Specifies:

      • Allowed file types (e.g., PDF, DOCX, PNG)

      • Whether multiple files can be uploaded

      • Whether versioning is enabled

      • Stage and role-level access for view/edit/delete

  2. End Users:

    • Open a record and locate the file upload field

    • Upload files via:

      • Drag-and-drop

      • File browser picker

    • Preview supported file types (inline viewer for PDFs/images)

    • Replace or delete existing files (if allowed)

    • View uploader info and timestamp

Permissions & Roles

  • Upload: Controlled by edit access in Process Builder settings

  • View/Download: Controlled by stage-role mapping

  • Delete/Replace: Only if user has edit rights for the field

Current limitations & edge cases

  • Cannot tag files or categorize within the upload field

  • File size limits are enforced (default or plan-based)

  • No in-app file editing

  • Image annotations not currently supported


2. PDF Generation

Overview

The PDF field enables users to generate structured, printable PDFs from checklist data using an admin-defined template.

Pain Points Solved

  • Replaces manual documentation formatting

  • Ensures consistent output for audit/export

  • Enables sharing records outside Unifize

User-facing functionalities

  • One-click PDF generation

  • Preview/download PDF output

  • Regenerate if checklist data changes

Technical flow of the feature

  1. Admin:

    • Creates a PDF template in the PDF Template Builder

      • Adds layout, company branding, fields, and static content

    • In Process Builder:

      • Adds a PDF field to the checklist

      • Links it to the desired template

  2. End Users:

    • Click Generate PDF in the checklist

    • System renders the current field data into the template

    • View/download the PDF directly from the checklist

Permissions & Roles

  • Generate/View PDF: Based on role-stage mapping

  • Edit Templates: Admin-only

Current Limitations & Edge Cases

  • One template per checklist type

  • Cannot conditionally hide fields/sections in output

  • Advanced layouts (e.g. repeating child tables) limited


3. Revision Control

Overview

Revision Control allows you to version checklist records and their associated files, supporting regulated change management and documentation traceability.

Pain Points Solved

  • Tracks document and data changes over time

  • Supports regulated processes (CAPA, SOPs, specs)

  • Prevents data loss via manual overwrites

User-facing functionalities

  • View current and historical revisions

  • See revision history log with metadata

  • Download earlier versions of attached files

Technical flow of the feature

  1. Admin:

    • Enables Revisioning in Process Builder

    • Defines:

      • When revisions can be created (manual or workflow)

      • Which fields are version-tracked

  2. End Users:

    • Open a checklist record

    • Click Create Revision (if allowed by workflow/stage)

    • View current revision number in the checklist

    • Access Revision History to compare old versions

Permissions & Roles

  • Create Revision: Controlled at workflow/stage level

  • View Revisions: Available to users with record access

  • Edit Fields Post-Revision: Can be locked or restricted

Current limitations & edge cases

  • No rollback to a previous revision (read-only comparison only)

  • Revisions must be manually triggered

  • Only marked fields/files are tracked in revisions

Process and relationship fields

1. Linked Field

Overview

The Linked Field in Unifize allows users to reference and connect other records from across the platform into a checklist. It enables powerful data relationships between records and provides real-time access to associated data points.

Recent updates such as Linked Tables significantly enhance this feature by letting users pull in and display multiple records from a related process within a single checklist item in a structured, tabular view.


Pain Points Solved

  • Eliminates redundancy by allowing reuse of existing data

  • Improves data traceability across related processes

  • Enables master-detail relationships between records

  • Reduces manual errors in referencing external information

  • Centralizes decision-making by aggregating connected data in one place


User-facing functionalities

Feature
Description

Single Linked Record Field

Select and link to one record from another process

Linked Table View

Display multiple related records in tabular format

Search and Filter

Find linked records using full-text search or filters

Quick View Access

View snapshot of linked record fields without navigating away

Live Sync

Updates in the linked record reflect in the referencing checklist (read-only)

Dynamic Field Display

Admins can configure which fields show in table or quick view


Technical Flow of the Feature

Admin Setup: Linking a Record Field

  1. Go to Process Builder and add a new field in the checklist

  2. Set Field Type = Linked Record

  3. Configure:

    • Target Process: Which process should this link point to

    • Single Select or Table Mode: Choose if the field should link to one record or many

    • Display Settings: Select fields to show in preview or table

    • Filter Criteria: (Optional) Limit available records based on field values or process state

Linked Table (Multiple Records) Configuration

  1. Choose Enable Table View option in linked field configuration

  2. Define:

    • Columns (which fields from the target process to show)

    • Sort order

    • Max number of records (if needed)

  3. Save and publish the process

User Interaction Flow

  1. User opens a checklist with a Linked Field or Linked Table

  2. Clicks the link icon to browse available records

  3. Searches or filters results and selects one or more records

  4. Linked records are displayed:

    • As cards (single linked field)

    • As rows in a table (linked table)

  5. Clicking a linked record shows a pop-up preview (non-editable)


5. Admin-facing functionalities

Capability
Available?

Link to any process

✅

Configure display fields

✅

Enable single-select or multi-row (table)

✅

Apply filters to limit selectable records

✅

Control visibility based on checklist logic

✅

Pre-filter linked records dynamically

✅ (via field value mapping)


6. Permissions & roles

Action
Role Requirement

Configure Linked Field

Admin (via Process Builder)

View Linked Records

Any user with view rights on both processes

Select Linked Records

User must have read access to target process

Edit Linked Records

Only possible by navigating to the source record, not via link

View in Table Format

Available to all users with checklist access


7. Current limitations & edge cases

  • Linked records are view-only: Cannot be edited inline in the source checklist

  • No nested links: A linked record cannot reference another linked record beyond the first level

  • Filters are static: Cannot apply complex runtime filter expressions (yet)

  • Limited actions: Cannot initiate actions (e.g., approvals, file uploads) on linked records from within a link preview

2. Parent Conversation

Overview

The Parent Conversation field is used to link a checklist to its originating or controlling conversation, allowing visibility into broader workflows (e.g. CAPA → Change Control → Document Update).

Pain Points Solved

  • Ensures traceability across nested workflows

  • Keeps context of root cause or origin process

  • Enables aggregated reporting across related conversations

User-Facing Functionalities

  • See the parent conversation record from the checklist

  • Open the parent record in a new tab

  • See contextual metadata from the parent (e.g. CAPA ID)

4. Technical Flow of the Feature

  1. Admin:

    • In Process Builder, enables "Allow as Child Process" in the checklist process

    • Defines which fields from the parent should be displayed

    • Maps stage transitions (e.g. auto-close child when parent is completed)

  2. End Users:

    • Create checklist from within a parent conversation (e.g. CAPA)

    • Parent ID auto-links in the new child checklist

    • View parent metadata within the child record

    • Navigate to parent for context or discussion

Permissions & Roles

  • View Parent Info: Based on record visibility of parent

  • Create Child from Parent: Requires create access on child process

  • Field Visibility from Parent: Controlled via field mapping settings

Current Limitations & Edge Cases

  • Only one parent per checklist

  • Cannot re-link to a different parent after creation

  • Field mappings are static; no dynamic refresh from parent post-creation


3. Child Conversation

Overview

The Child Conversation field enables launching a related conversation or checklist from within the current checklist, ideal for breaking down work into modular sub-processes.

Pain Points Solved

  • Helps break complex workflows into trackable units

  • Supports multi-step processes with linked sub-activities

  • Provides traceability between original and resulting actions

User-facing functionalities

  • Click to create a new child conversation/checklist

  • Auto-link back to the current (parent) record

  • View status of all child records in one view

Technical flow of the feature

  1. Admin:

    • Enables "Allow Launch of Child Process" in Process Builder

    • Defines which process types can be launched as children

    • Optionally sets auto-fill rules for child checklists (preload data)

  2. End Users:

    • Click Launch Child from the checklist field

    • Select child process (if multiple available)

    • Fill out child record with inherited data (if configured)

    • Track all child records from parent record's conversation tab

Permissions & roles

  • Launch Child Record: Requires create rights on child process

  • View Child Record: Dependent on user’s access level to child process

  • Pre-fill/Inheritance Rules: Configurable by Admin

Current limitations & edge cases

  • No bulk creation of child records

  • Cannot change child’s parent once linked

  • Data sync is one-time unless explicitly configured for live sync

Form Field

Overview

The Form Field in a checklist allows users to embed a structured, repeatable sub-form directly within a checklist. This is especially useful for managing repeating data patterns like line items, measurements, inspection results, or any other set of grouped fields that may appear multiple times.

A Form Field acts like a mini checklist inside a checklist item, with its own field definitions, validation, and table-like structure for better data capture and traceability.


Pain points solved

  • Enables capturing tabular or repeating data within a checklist, without requiring external processes.

  • Eliminates the need for creating a separate checklist for line items or sub-processes.

  • Prevents clutter in the main checklist by encapsulating repeatable fields in a structured format.

  • Ensures data consistency and completeness through standardized form templates.

  • Supports multiple entries of the same data structure, essential for things like:

    • Inspection measurements

    • Material lists

    • Component specifications

    • Test results


User-facing functionalities

  • Add, duplicate, or remove rows (entries) in the form

  • Fill out each row using predefined field types: text, number, date, picklist, etc.

  • View data in a spreadsheet-like format within the checklist

  • Navigate through form entries inline, without leaving the checklist

  • Rich validation feedback if required fields are missing or conditions fail

  • Collapse or expand form section for better usability

  • Forms support dependencies, calculations, and visibility conditions


Technical flow of the feature

Admin Setup:

  1. Go to Process Builder > open target process

  2. In the checklist configuration, add a new field and set Field Type to Form

  3. Define a Form Template:

    • Add fields inside the form: Text, Number, Picklist, Date, etc.

    • Define rules for each field (required, default values, visibility logic)

    • Set max/min number of rows (e.g. minimum 1 line item)

    • Enable auto-calculations (e.g. sum, average) for number fields if needed

  4. Save and publish the process

End-user workflow:

  1. Open the checklist record

  2. Scroll to the Form Field section

  3. Click “Add Row” to create a new entry

  4. Fill out the form entry using field-specific input formats

  5. Click “Duplicate Row” to reuse a prior entry

  6. Delete or re-order entries as needed (if allowed by admin)

  7. Submit the checklist when complete


5. Permissions & roles

  • Form Field Visibility: Controlled via stage → role mapping in Process Builder

  • Field-level Permissions: Inside form template, admins can set which roles can view/edit individual fields

  • Add/Delete Rows: Can be restricted at the form level (e.g. fixed rows only)


6. Current limitations & edge cases

  • Cannot reference another checklist/process from within a form row

  • No drag-and-drop sorting (reordering limited to manual controls)

  • Limited field types supported inside forms (Rich Text, User fields not yet available inside Form Field)

  • Form Fields do not currently support attachments or file uploads within rows

  • Form calculations are limited to row-level or column-level summaries (e.g. sum/avg)

Display configurations & user customization

Overview

Unifize allows users and admins to customize how the checklist is displayed within a record. This includes the ability to control the layout (e.g. single column, split view), collapse sections, and personalize views to match their working style.

These configurations are aimed at optimizing the workspace based on screen size, type of checklist, and user preference—ultimately enhancing usability and productivity.


Pain Points Solved

  • Users previously had limited control over how much screen space was allocated to checklists versus conversations.

  • Long checklists were difficult to view without constant scrolling.

  • Lack of layout flexibility hindered usability on different devices or screen sizes.

  • Needed a way to toggle between collaboration-focused and data-entry-focused views.


User-Facing Functionalities

  • Drag to Resize: Adjust the split between the conversation thread and the checklist pane

  • Collapse/Expand: Temporarily hide the conversation thread for full checklist view

  • Layout Presets:

    • Single Column: Best for linear flows

    • Double Column: Good for moderate complexity

    • Triple Column: For large checklists with sections

    • Split View (50/50): Balanced view for collaboration and data entry

    • Full Width: Maximum space for checklist-only usage

  • Persistent Preferences: User-selected layout persists per record

  • Responsive Design: Adjusts automatically on different devices


Technical Flow of the Feature

Admin Setup (Default Process Layout)

  1. Go to Process Builder → Open the desired process

  2. Scroll to Checklist Layout Configuration

  3. Choose one of the following presets:

    • Single Column

    • Double Column

    • Triple Column

    • Split View (50/50)

    • Full Width

  4. Save changes to apply default layout for all new and existing records under that process

End-User Customization (Per Record)

  1. Open any record that includes a checklist

  2. Hover between the conversation thread and checklist pane

  3. Drag the divider to adjust the layout

  4. Optional:

    • Collapse the conversation thread for full-width checklist view

    • Expand it again when collaboration is needed

  5. Layout preference is stored per user per record


Permissions & Roles

  • Admins control default layout settings for a process

  • All Users can modify the layout on a per-record basis

  • There are currently no restrictions for layout controls based on roles


Current limitations & edge cases

  • Per-user layout changes are not shared with other users on the same record

  • Layout setting is not global—must be adjusted per record unless defined at the process level

  • On small screens (e.g. mobile), layout defaults to a single column for usability

  • Cannot currently define layout rules conditionally (e.g. based on stage)

Manual and AI-assisted metadata entry

Overview

Checklist metadata in Unifize refers to the information users fill out to complete a checklist, typically through structured fields like text, number, date, picklist, etc. This metadata can be entered manually by users or assisted using AI, which helps accelerate data entry, ensure consistency, and reduce human effort in filling repetitive or predictable fields.

AI assistance in Unifize enhances the usability of checklists by intelligently suggesting or pre-filling metadata based on the context of the record, such as the conversation thread, previously filled data, or linked records.


Pain Points Solved

Manual Entry:

  • Manual data entry was time-consuming and error-prone, especially for long or repetitive checklists.

  • Users had to switch between conversation context and checklist fields, increasing cognitive load.

  • High variance in how users filled similar fields impacted data consistency.

AI-assisted Entry:

  • Users can now get context-aware field suggestions, reducing repetitive typing.

  • Faster form filling by pre-populating fields using existing data or instructions.

  • Reduced manual effort in scenarios where checklist fields follow a predictable pattern.

  • Better adoption and compliance for structured processes due to simplified inputs.


User-Facing Functionalities

Manual Entry:

  • Click into any field to enter data (e.g. type in a text field, select from a picklist)

  • Field validations, tooltips, and dependencies guide user input

  • Realtime feedback on missing required fields or invalid data types

AI-assisted Entry:

  • For eligible fields, users will see:

    • “Fill with AI” button above the checklist (visible if AI is enabled)

    • Pre-filled field suggestions that can be edited

    • Tooltips showing how the AI determined the value (e.g. "Based on thread content")

  • Users can choose to:

    • Accept AI suggestions as-is

    • Edit suggested content

    • Clear and re-fill fields manually

AI typically supports:

  • Free text fields

  • Summary-type fields

  • Description fields

  • Repetitive responses with minor contextual differences


Technical flow of the feature

Manual Entry

  1. Admin defines checklist fields in Process Builder

  2. End user opens a checklist record

  3. Each field is manually filled using standard UI components

  4. Field-level rules (required, validations, visibility) apply during entry

  5. Checklist is saved or submitted once required fields are completed

AI-assisted entry

  1. Admin enables AI Field Assistance in process settings (if available)

  2. Fields eligible for AI prefill are tagged in Process Builder (e.g. text, summary)

  3. User opens checklist and sees a “Fill with AI” option if:

    • Checklist is in an editable stage

    • Eligible fields are empty

    • Thread contains enough context

  4. On clicking “Fill with AI”:

    • AI scans thread, attachments, and related metadata

    • Generates suggestions for target fields

    • Populates fields with editable content

  5. User reviews and accepts or modifies AI-filled values


Permissions & Roles

Function
Who Can Access?
How Controlled?

Manual Entry

All users with field access

Controlled via process role mapping

AI-assisted Entry (visibility)

All users (if enabled)

Admin enables/disables per process

AI-prefill Scope

Limited to editable, eligible fields

Defined by field type (text, description)

Field Restrictions

Role-based in Process Builder

Cannot override required fields


Current limitations & edge cases

  • AI assistance only works on specific field types (primarily Text and Rich Text)

  • AI does not yet handle picklists, date fields, or file uploads

  • AI suggestions are based on the current thread content—may be less accurate with vague or unrelated threads

  • AI field suggestions do not auto-submit; users must explicitly confirm them

  • No fine-grained AI role permissions—either all users in a process have access or none do

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Last updated 5 days ago