Logging in with SSO
Introduction
Unifize supports Single Sign-On (SSO), allowing you to log in with your existing company credentials—such as those you use for Microsoft 365, Google Workspace, or another identity provider. This feature replaces the need for a separate Unifize password and allows seamless access to the platform, especially in organizations where IT security and convenience are priorities.
If your organization has SSO enabled, you’ll be automatically routed through your company’s login page after entering your work email address. This applies to both the web platform and the mobile app.
Why SSO Is Useful
SSO enhances the login experience by integrating with your organization’s existing authentication system. Here’s why it matters:
Secure by default: Your credentials never pass through Unifize. Authentication is handled directly by your company’s identity provider.
Simplifies access: No need to create or remember a separate password for Unifize.
IT-aligned: Helps organizations manage access centrally using existing systems like Azure AD or Google Workspace.
Supports MFA (Multi-Factor Authentication): If your company uses 2FA, SSO supports that too- providing added security.
Who Can Use SSO
You can use SSO to log into Unifize if:
Your organization has enabled SSO in their Org Settings
Your email domain (e.g.,
@yourcompany.com) has been configured for SSOYou have been added as a user in your company’s identity provider system (e.g., Azure AD)
If you’re not sure whether your company uses SSO, ask your IT administrator or Unifize workspace admin.
How to Log In with SSO
On Desktop (Browser)
Enter your work email address
Unifize checks if your domain is SSO-enabled:
If yes, you are redirected to your company’s login portal
If no, you’ll see the traditional password field (for standard users)
Log in using your corporate credentials (email + password)
Complete any required MFA (multi-factor authentication) steps
You’ll be logged into Unifize and redirected to your workspace
Even if it’s your first time using Unifize, you don’t need to create a new password—SSO will handle the login.
On Mobile (iOS / Android)
Open the Unifize app on your phone or tablet
Enter your work email address
You’ll be redirected to your company’s login page within the app
Complete your usual login flow and MFA (if applicable)
Once authenticated, you’ll return to the app—logged in and ready to go
Mobile login flow is nearly identical to the web experience, adapted for mobile screens.
Digital Signatures and OTP (for SSO Users)
In Unifize, some workflows require digital signature confirmation during approvals.
Because your password is managed outside Unifize when using SSO, you can’t re-enter a password to validate signatures. Instead:
You’ll receive a One-Time Passcode (OTP) to your registered email
The OTP is valid for 2 minutes
Enter the 6-digit code to confirm your signature
This ensures your approvals remain secure and traceable even when using SSO.
Troubleshooting Tips
Not redirected to your company login
Make sure your email domain is registered for SSO
See password field instead of SSO login
Clear browser cache and retry, or confirm with your admin
Didn’t receive OTP
Check your spam/junk folder, or request a resend
Login loop or error from IdP
Make sure your browser or app allows third-party redirects
Mobile login stalls
Force-close and reopen the Unifize app, ensure you're on latest version
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