# My Inbox

The **My Inbox** view in Unifize is designed to help you stay on top of everything that requires your attention. It provides a focused list of action items, open conversations/records, and tasks you’re involved in—eliminating the need to navigate across multiple records or modules.

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### What is My Inbox?

**My Inbox** is your personal task and activity dashboard. It surfaces records and conversations that are relevant to you—whether you're an assignee, participant, or have been mentioned in a conversation.

This includes:

* Records with open checklist items assigned to you
* Conversations where you're an active participant
* Items waiting on your input, such as approvals or comments
* Threads you've been @mentioned in

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### Navigating to My Inbox

To access **My Inbox**:

1. Go to the main navigation bar on the left.
2. Click on **My Inbox** — located next to Homescreen.
3. The inbox will display a real-time list of all conversations and records requiring your attention.

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### Using My Inbox

Each item in **My Inbox** is an active record or conversation. From here, you can:

* Open any record by clicking on it
* See a snapshot of recent messages, updates, or checklist progress
* Take action directly from the thread—such as reviewing a checklist item, responding to a message, or uploading a file

{% hint style="info" %}
Inbox items are usually ordered based on **recent activity**, helping you focus on what’s most current and relevant.
{% endhint %}

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### Best Practices

* Use **My Inbox** as your default landing page to stay up to date
* Regularly clear out completed or resolved items for a focused view
* Prioritize based on urgency and pending actions within each record


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# Agent Instructions: Querying This Documentation

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