# Deactivating users

Remove a user's access to Unifize while preserving their history and contributions.

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### Why deactivate instead of delete?

Deactivating a user:

* 🔒 Revokes their access to the platform
* 🧾 Retains all historical actions (conversations, approvals, records)
* 🧠 Prevents data gaps or orphaned records

> 🚫 Unifize does not support user deletion—for auditability and traceability.

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### How to deactivate a user

1. Go to the **Contacts** page
2. Find the user you want to deactivate
3. Click on their name to **view their profile**
4. In the profile popup, click **“DISABLE \[user name]”**

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Once disabled, the user will immediately lose access and stop receiving notifications.

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### What happens after deactivation?

* ✅ User status will change to **Inactive** in Contacts
* ✅ They stay linked to all past actions (no loss of history)
* ❌ Cannot be invited to new conversations or records
* ✅ Can be reactivated at any time with a single click

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### How to reactivate a user

1. Go to the **Contacts** page
2. Search or scroll to find the **Inactive** user
3. Click their name to view their profile
4. Click **“ENABLE \[user name]”** to restore their access

Their previous role and group assignments are preserved unless manually changed.

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### Best practices

* Deactivate users immediately when they leave the organization or no longer need access
* Don’t reuse email addresses—simply reactivate the original user instead
* Review active users quarterly to ensure access control is current