SSO
1. Introduction
Unifize supports Single Sign-On (SSO) integration using the SAML 2.0 protocol. This allows users to authenticate with existing identity providers (IdPs) such as Microsoft Entra ID (formerly Azure AD), Google Workspace, or other SAML-compatible systems.
It has full SSO support on desktop and mobile browser. Approvals are done via OTP-based digital signature. The authentication method is admin-configured per org. Users do not get to choose between SSO or password-based login.
2. User Experience
A. Desktop Login Flow
User navigates to their Unifize portal
Enters their email address
If the domain has SSO configured:
User is redirected to the corresponding IdP login
Completes password entry and 2FA if required
Redirects to Unifize as logged in user
Note: The login screen may still display the "Sign Up Now!" prompt. However, SSO-configured domains will bypass this once the email is validated.
B. Mobile App Login Flow
User opens the Unifize mobile app
Enters their email address
If SSO is configured for the domain:
User is redirected to the corresponding IdP login
Completes password entry and 2FA if required
Redirects to Unifize mobile app as logged in user
3. Approvals via OTP for SSO Users
SSO users can do 2FA for authorising their digital signature using email-based OTP flow:
Upon initiating a digital signature, the user receives a 6-digit OTP at their registered email
The OTP is valid for 2 minutes
Once entered, the “Confirm and Sign” button becomes active
4. SSO Configuration & Setup
Note: Only org admin can set up SSO configuration. Please reach out to your admin for the following steps:
In Azure, configure the following using values from Unifize (Org Settings → SSO):
Entity ID : Service Provider Entity ID from Unifize
Reply URL : Authorization Callback URL from Unifize
Sign-on URL : Org SSO URL from Unifize
Configure Unifize SSO Settings Go to Org Settings → SSO in Unifize
Choose Domain from the drop down. In case the domain is not listed, please reach out to your Unifize account manager.
Fill the following values from Azure to unifize
Entity ID : Microsoft Entra Identifier on Azure
SSO URL : Login URL on Azure
Certificate :
Download the "Base64 certificate" from Azure.
Copy paste the content of the file in the text area on Unifize.
2. Save the configuration
3: Assign Users in IdP
Go to Users and Groups in the created Enterprise Application
Add relevant users to grant them access to Unifize
Ensure the users' email domains match the configured domain
5. Permissions & Roles
Only Org Admins can access and configure SSO settings
Users are automatically routed to SSO based on their email domain
For SSO access, users must:
Be added to the Unifize app group in the IdP
Have an email address matching the configured domain
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