Enabling and configuring language support

Unifize’s Language Support feature allows organizations to localize the platform for global teams, enabling users to interact in their preferred language and enhancing usability, adoption, and collaboration across regions.

This guide helps administrators set up and manage language support across the organization.


What is Language Support?

Language Support in Unifize consists of three core elements:

  1. Primary Language – The default language of the Org and the source of truth for all translations.

  2. Supported Languages – A list of additional languages available for users to choose from.

  3. Preferred Language – The language selected by each user individually via their Preferences.


Steps to Enable Language Support

1. Set the Primary Language

The Primary Language is the default language for your Unifize Org. All application content and custom fields are initially created in this language.

  • Each Org can have only one Primary Language.

  • This language becomes the source of truth for all translations.

  • It is used by default for users whose preferred language is not supported.

⚠️ The Primary Language is set during Org setup and cannot be changed once established.


2. Add Supported Languages

You can add multiple Supported Languages from our list of 27 languages to make Unifize accessible in other languages. Below is the list of 27 languages you can choose form:

Unifize now supports the following 27 languages for the application UI and custom fields:

  1. English (Primary language)

  2. Chinese

  3. Spanish

  4. Portuguese

  5. Russian

  6. German

  7. Korean

  8. French

  9. Turkish

  10. Vietnamese

  11. Italian

  12. Thai

  13. Burmese

  14. Polish

  15. Dutch

  16. Romanian

  17. Malay

  18. Filipino

  19. Ukrainian

  20. Indonesian

  21. Swahili

  22. Greek

  23. Czech

  24. Hungarian

  25. Serbian

  26. Danish

  27. Klingon

🌐 Supported Languages can be added or removed at any point by contacting your Unifize Account Manager.


3. Grant Access to the Translation Editor

The Translation Editor allows authorized users to view and manage translations.

To configure permissions:

🔐 By default, these permissions are granted to Admins and can be customized as needed.


4. Use the Translation Editor (for Admins)

Admins can customize translations of UI elements, custom fields, and descriptions.

To use the editor:

1

Navigate to Org Settings → Translations

Profile > Org Settings > Translations
2

Select the language to edit from the dropdown

3

Use Progressive Filters to navigate to specific areas of the app (e.g., Forms, Processes)

4

Use the Search Bar to locate specific text

5

Edit fields inline in the Translated Language column

6

On hover, use the Refresh translation icon to restore default translations if needed

Translations are auto-saved and applied immediately upon editing.


Best Practices

  • Keep your Primary Language consistent for process-wide uniformity.

  • Encourage users to set their Preferred Language via the Profile → Preferences menu.

  • Regularly review and update translations to ensure quality and consistency.

  • Use the Search and Filters within the Translation Editor to manage large translation datasets efficiently.


Limitations & Considerations

  • Some UI elements may appear misaligned in certain languages.

  • Not all content is translatable (e.g., chat messages, process titles, uploaded documents).

  • Auto-translations rely on third-party translation services; manual review is recommended for critical fields.


Conclusion

By enabling and configuring Language Support, Admins empower global teams to work in the language they’re most comfortable with—boosting adoption, productivity, and collaboration. With easy-to-use tools and granular permissions, Unifize’s language support is flexible and admin-friendly.

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