Enabling and configuring language support
Unifize’s Language Support feature allows organizations to localize the platform for global teams, enabling users to interact in their preferred language and enhancing usability, adoption, and collaboration across regions.
This guide helps administrators set up and manage language support across the organization.
What is Language Support?
Language Support in Unifize consists of three core elements:
Primary Language – The default language of the Org and the source of truth for all translations.
Supported Languages – A list of additional languages available for users to choose from.
Preferred Language – The language selected by each user individually via their Preferences.
Steps to Enable Language Support
1. Set the Primary Language
The Primary Language is the default language for your Unifize Org. All application content and custom fields are initially created in this language.
Each Org can have only one Primary Language.
This language becomes the source of truth for all translations.
It is used by default for users whose preferred language is not supported.
⚠️ The Primary Language is set during Org setup and cannot be changed once established.
2. Add Supported Languages
You can add multiple Supported Languages to make Unifize accessible in other languages.
🌐 Supported Languages can be added or removed at any point by contacting your Unifize Account Manager.
3. Grant Access to the Translation Editor
The Translation Editor allows authorized users to view and manage translations.
To configure permissions:
🔐 By default, these permissions are granted to Admins and can be customized as needed.
4. Use the Translation Editor (for Admins)
Admins can customize translations of UI elements, custom fields, and descriptions.
To use the editor:
Navigate to Org Settings → Translations
Select the language to edit from the dropdown
Use Progressive Filters to navigate to specific areas of the app (e.g., Forms, Processes)
Use the Search Bar to locate specific text
Edit fields inline in the Translated Language column
On hover, use the Refresh translation icon to restore default translations if needed
✅ Translations are auto-saved and applied immediately upon editing.
Best Practices
Keep your Primary Language consistent for process-wide uniformity.
Encourage users to set their Preferred Language via the Profile → Preferences menu.
Regularly review and update translations to ensure quality and consistency.
Use the Search and Filters within the Translation Editor to manage large translation datasets efficiently.
Limitations & Considerations
Some UI elements may appear misaligned in certain languages.
Not all content is translatable (e.g., chat messages, process titles, uploaded documents).
Auto-translations rely on third-party translation services; manual review is recommended for critical fields.
Conclusion
By enabling and configuring Language Support, Admins empower global teams to work in the language they’re most comfortable with—boosting adoption, productivity, and collaboration. With easy-to-use tools and granular permissions, Unifize’s language support is flexible and admin-friendly.
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