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  1. Getting started
  2. First steps for new users

Inviting people

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Last updated 1 month ago

If your role has permission to invite others to the app, Unifize provides two simple ways to do this—either from the Contacts page or directly from a .


What this does

Invites a user to your Unifize workspace using their email address and allows you to assign them a role. Once invited, users can be added to records and begin collaborating immediately.


When to use it

  • When a new team member joins

  • To bring someone into a specific workflow or record

  • When setting up your Unifize workspace for broader use


How it works

Option 1: Invite from the Contacts Page

  1. Navigate to the Contacts page from the Navbar

  2. Click the “+ Add Contacts” button in the top-right corner

  3. A modal will appear—enter the email address of the person you'd like to invite

  4. Select the role you’d like to assign (e.g., Admin, Team Member)

  5. Click Send Invite

📌 You can update or change a user's role anytime later from the Contacts page (admin access required).


Option 2: Invite from a Record

You can also invite users directly into an ongoing record.

  1. Open any record

  2. Click the participants icon (the ‘User’ symbol in between to ‘Assign Owner’ & ‘Set Due Dates’)

  3. Enter the user's email address

  4. You’ll see an Invite option with the email address—click it

  5. Then click + Add to record

  6. A modal will prompt you to select a role for the user

Once added, the user will receive an email with a link to join and will appear in the participant list once accepted.


Things to keep in mind

  • Only users with the correct permissions can invite others

  • Invited users will show as Pending until they accept the invite

  • Email invitations are sent immediately; users must verify their account to access the workspace

  • Roles affect what users can see or do—assign thoughtfully


Pro Tips

  • Add users directly into relevant conversations for instant context

  • Use the role selection step to control permissions from the start

  • If a user hasn’t received the invite, ask them to check their spam/junk folder

  • You can re-invite by deleting and re-adding the user if needed

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